Your Online Security
Making mystery shopping secure

From time to time false emails are sent to illegally and unethically solicit personal and financial information from unsuspecting people. These emails may also include offers of employment that in reality do not exist; be covers for illegal money laundering schemes; while the sender may also fraudulently claim to be from a reputable organization.

GAPbuster Worldwide endeavors to protect our mystery shoppers from these fraudulent acts, by bringing the latest issues to your attention whenever possible. Plus this is why our shoppers can only pick up mystery shopping jobs by going through our website - as this requires verification with log-in and password access.

If you receive a suspicious email that claims to be from GAPbuster, here’s what you should do:

  1. Log-on to our website and check the shopper noticeboard for any updates.
  2. If there are no “Online Security” updates and the email is claiming to be from GAPbuster, please send an email enquiry through our website, so we can verify the validity of your email.
  3. In your enquiry, don't forget to include a copy of the suspicious email or provide as much detail as possible so we can follow up. (E.g. The sender's email address, any names mentioned, the email content)

To protect yourself and your privacy, when responding to email campaigns or advertisements, please keep in mind the following:

  • Never provide your personal banking, credit card details or driver's license over email.
  • Be careful when dealing with people or organizations who charge a joining fee to become a mystery shopper.
  • Be very wary of opportunities that seem “too good to be true”.
  • Play it safe and check the legitimacy of any email or employer that seems suspicious before you respond. Don't assume that just because an email claims to represent a company you know that it actually does. If in doubt, call/email the company and verify the email.
  • Update your anti-virus software and operating system regularly to make sure you're protected from the latest threats.
  • Report any emails that might be fraudulent to GAPbuster Worldwide immediately; this is so we can warn others. Plus contact your local Police authority, to report that you may be the victim of fraud.

For further reference visit:
The Mystery Shopping Providers Association www.mysteryshop.org
Federal Trade Commission, Consumer Protection (US) www.ftc.gov/bcp
Trading Standards UK www.tradingstandards.gov.uk
Australian High Tech Crime Centre www.ahtcc.gov.au
Scam Watch, How to Protect Yourself www.scamwatch.gov.au
Or just search for consumer protection government bodies or associations in your country.